Community Guidelines & Conduct Policy
Community Guidelines & Conduct Policy
Everyone on GatherU is here to meet people in real life. That only works if it stays safe, so these rules are short, plain, and enforced.
One strike. Harassment, threats, unwanted physical contact, sexual advances after someone has said no, discrimination, intoxicated or aggressive behaviour, filming or photographing someone who has asked you not to, or pressuring anyone to go somewhere they did not agree to - any one of these ends your account permanently. This applies to hosts and to attendees, and it applies whether it happens on the platform or at a meetup.
A confirmed report is enough. We do not require a pattern. When a report is upheld, the account is banned permanently and is not eligible for a new one. Creating a replacement account after a ban is itself a violation, which is part of why every member has to pass ID verification before they can host or join anything.
Your ticket admits you, and only you. A booking covers the number of tickets you paid for, held in your name. You may not bring anyone who is not booked, you may not pass your ticket to somebody else, and you may not book on behalf of a person who is not on GatherU. Hosts check people in against their ticket and may refuse entry to anyone who is not on the list - no refund is due in that case.
Hosts have duties too. Describe your event honestly, including where it really is and who it is for. Be there. Do not change the venue or the time without telling everyone who booked. Do not collect money outside GatherU. Do not admit people who did not book. A host who does any of these can lose hosting rights or the account entirely.
After an event, you can report anyone who was there. Once an event has finished, its page lists the host and the people who attended, and each of them can be reported from that list. Reports go to our safety team and are never shown to the person being reported.
If you are in immediate danger, call your local emergency number first. Use the SOS button in the app to alert our safety team at the same time - it sends them your account details and, if you allow it, your location.
Appeals. A banned account can write to our support address once. We will review the decision, and we will tell you the outcome. We do not discuss reports made by other people, and we do not reverse a ban for a confirmed safety violation.